1. Quality Assurance & Complaints:
We Take Pride In The Quality Of Our Abayas.
However, If You Receive An Item That Is Damaged, Incorrect, Or Has A Defect, You Must Contact Us Within 24 Hours Of Receiving Your Order To Request A Refund Or Exchange.
Proof Of Issue (photos/videos) Must Be Provided.
• Items Must Be Unused, Unwashed, And In Original Condition With Tags.
2. Exchange & Refund Policy:
• We Do Not Offer Exchanges Or Refunds After 24 Hours Of Delivery.
• Refunds Are Only Issued For Defective Or Wrong Items.
• Exchanges May Be Accepted For Size Issues, Subject To Availability.
Customers Are Responsible For Return Shipping Unless The Fault Is On Our Side.
3. No Returns On Sale Or Custom Items:
• All Sale Items And Custom-made Abayas Are Final Sale
• No Exchange Or Refund Will Be Offered On Discounted Or Tailored Pieces.